- Inputs - the resources (employee time) that companies expect to spend on sustainable investor communications
- Outputs - the deliverables from that time (# of analysts met, events hosted, reports produced etc)
- Outcomes - the expectations that companies have of this activity - for example, an uplift across six major research providers or improved perception amongst their top 20 investors
Unfortunately,
- Most companies do not yet articulate clear objectives for their SRI/ESG communications - this is unhelpful as it makes progress difficult and measurement impossible
- Some set simplistic objectives based on single focal points (e.g. inclusion within a specific single SRI/ESG index) - this is potentially worse as it focuses companies on one single set of metrics which are highly unlikely to be representative of the wider market's interest.